Unified Communications
UCCaaS spans a suite of use cases including simple SME telephony services, enterprise-scale virtual team collaboration through sophisticated contact centers.
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Partner Showcase
UC Trends 2024: Verizon – Embracing Microsoft Teams for Business Calling
Verizon offers Unified Communications solutions based on Microsoft Teams, integrating it with their telephony services to offer a holistic collaboration…
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Partner Showcase
Unified Communications in the Era of AI Copilots
Copilot for Microsoft 365 is an AI-powered tool designed to revolutionize the way we work.
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Partner Showcase
Teams Phones and Rooms: Integrating AI into the Smart Office Workplace
With the aim of creating a Smart Office Workplace, Microsoft has made significant advancements in infusing AI into devices like…
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Partner Showcase
Microsoft Solutions for CCaaS – Contact Center as a Service
CCaaS (Contact Center as a Service) is a cloud-based solution that provides businesses with the tools and infrastructure to manage…
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Industry Insights
CCaaS: Contact Center as a Service
CCaaS (Contact Center as a Service) is a cloud-based solution that provides businesses with the tools and infrastructure to manage…
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Partner Showcase
Operator Connect: Partner Solutions to Enable Telco-Integrated Microsoft Teams Services
Operators can develop a deeper and more strategic relationship that takes Teams Phone to the next level by delivering higher-quality…
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Channel News
Workvivo Launches in the Zoom Client – An Inflection Point Leap for Zoom
You can now use Workvivo in the Zoom client, dramatically transforming the value of Zoom to the enterprise market.
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Channel News
TalkTalk Teams Up with Zoom to Deliver Collaboration Platform to the Channel
The company will offer a suite of Zoom products including Zoom Phone, a cloud phone solution for businesses with six…
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Industry Insights
UCCaaS Market Opportunity: Projected to Reach $167.1 Billion by 2028
Overview and Strategy for Unified Communications and Collaboration Accelerator.
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Partner Showcase
Zoom: UCCaaS Partner Opportunities
Partner and product strategies for building a Zoom-based UCCaaS practice, spanning reselling channels through ISV Platform Apps.
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