Unified Communications
UCCaaS spans a suite of use cases including simple SME telephony services, enterprise-scale virtual team collaboration through sophisticated contact centers.
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Partner Showcase
Microsoft UCCaaS and The Future of Work
The 21st Century will see dramatic changes in what we understand the workplace to be, and when and how we…
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Industry Insights
Microsoft AI Copilot Ecosystem – Opportunities for Application Developers
Copilot is integrated into Microsoft 365 apps, combining the power of large language models (LLMs) with individual users’ data in…
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Industry Insights
UCCaaS Market Campaign – Opportunities for Channel Partners
Channel Solutions for Unified Communications Provide a Platform for the Modern Digital Workplace and the Future of Work.
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Partner Showcase
Unified Communications MSPs
Unified Communications from a Managed Service Provider involves outsourcing communication services to a third-party provider.
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Partner Showcase
Teams Phones and Rooms: Integrating AI into the Smart Office Workplace
With the aim of creating a Smart Office Workplace, Microsoft has made significant advancements in infusing AI into devices like…
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Partner Showcase
Microsoft Solutions for CCaaS – Contact Center as a Service
CCaaS (Contact Center as a Service) is a cloud-based solution that provides businesses with the tools and infrastructure to manage…
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Partner Showcase
Operator Connect: Partner Solutions to Enable Telco-Integrated Microsoft Teams Services
Operators can develop a deeper and more strategic relationship that takes Teams Phone to the next level by delivering higher-quality…
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Channel News
Workvivo Launches in the Zoom Client – An Inflection Point Leap for Zoom
You can now use Workvivo in the Zoom client, dramatically transforming the value of Zoom to the enterprise market.
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Channel News
TalkTalk Teams Up with Zoom to Deliver Collaboration Platform to the Channel
The company will offer a suite of Zoom products including Zoom Phone, a cloud phone solution for businesses with six…
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Partner Showcase
Zoom: UCCaaS Partner Opportunities
Partner and product strategies for building a Zoom-based UCCaaS practice, spanning reselling channels through ISV Platform Apps.
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