Unified Communications
UCCaaS spans a suite of use cases, from simple SME telephony services through enterprise collaboration and Ai-powered contact centers.
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Partner Showcase
Sippio: Unlocking Strategic Wins for UC Resellers and Service Providers
With enterprises shifting towards integrated communication platforms like Microsoft Teams and Zoom, resellers and service providers must adapt to stay…
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Partner Showcase
Microsoft Operator Connect and Direct Routing
Operator Connect and Direct Routing are two methods for enabling PSTN calling in Microsoft Teams, but they differ in setup,…
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Industry Insights
Vertical UCCaaS: Scaling Unified Communications into Industry Niche Markets with Acrobits
Launching new SaaS ventures that fast-track straight to the action of marketing and sales engagement.
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Industry Insights
Microsoft AI Copilot Ecosystem – Opportunities for Application Developers
Copilot is integrated into Microsoft 365 apps, combining the power of large language models (LLMs) with individual users’ data in…
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Industry Insights
UCCaaS Market Campaign – Opportunities for Channel Partners
Channel Solutions for Unified Communications Provide a Platform for the Modern Digital Workplace and the Future of Work.
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Partner Showcase
UCCaaS for Managed Service Providers
Unified Communications from a Managed Service Provider involves outsourcing communication services to a third-party provider.
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Partner Showcase
Microsoft Solutions for CCaaS – Contact Center as a Service
CCaaS (Contact Center as a Service) is a cloud-based solution that provides businesses with the tools and infrastructure to manage…
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Channel News
TalkTalk Teams Up with Zoom to Deliver Collaboration Platform to the Channel
The company will offer a suite of Zoom products including Zoom Phone, a cloud phone solution for businesses with six…
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Partner Showcase
Zoom: UCCaaS Partner Opportunities
Partner and product strategies for building a Zoom-based UCCaaS practice, spanning reselling channels through ISV Platform Apps.
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Channel News
Citrix and Twilio Partner to Enhance Virtualized Engagement Center Experience
The partnership between Citrix and Twilio brings together two industry-leading companies to provide enhanced communication and collaboration solutions.
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