Multi-Tenant Management with Microsoft Intune: Opportunities for MSPs

As Lior Bela writes here the ‘MSP dilemma’ of scaling multi-tenant management often relies on patchwork custom tools or limited third-party solutions to handle repetitive tasks, policy inconsistencies, and fragmented visibility across customer tenants.

In the feature video Jonthan Edwards reviews some of the available solutions to help MSPs realize the value of Microsoft 365 licenses that include Intune, Microsoft Entra, and Microsoft Defender.

These insights are key for MSPs to maximize their Microsoft 365 (M365) Business Premium licenses without exporting data outside Microsoft’s ecosystem, addressing key challenges:

• Repetitive Manual Work: Repeating tasks like policy application and troubleshooting across tenants.
• Fragmented Oversight: Switching between portals, leading to inconsistent policies and “policy drift” (unintended variations that increase security risks).
• Scalability Pressures: Balancing efficiency, competitive pricing, and compliance in a Zero Trust, AI-driven landscape.

Partner Solutions: Inforcer and Nerdio

Microsoft announces a collaboration with two independent partners—inforcer and Nerdio—to enhance Intune’s Unified Endpoint Management (UEM) capabilities. These tools integrate natively with Intune, Microsoft Security, Entra ID, Windows 365, and Azure Virtual Desktop, enabling:

• Centralized Dashboards: Unified views for monitoring and acting on all tenants.
• Automation Features: Automated onboarding, policy standardization, real-time compliance monitoring, and drift detection/rollback.
• Advanced Analytics: Role-based access, global insights, and centralized app deployment.

This announcement isn’t just a patch for pain points—it’s a strategic pivot for MSPs navigating an era where AI integration and regulatory scrutiny (e.g., GDPR, CCPA) demand flawless multi-tenant hygiene.

By leaning into Intune’s ecosystem, MSPs can shift from reactive firefighting to proactive value creation, potentially increasing client retention by 20-30% through faster onboarding and fewer breaches (based on industry benchmarks from Gartner reports on UEM adoption).

• Reduces error-prone scripting and manual efforts, freeing MSPs for high-value AI services.
• Ensures consistent security and Zero Trust adherence without data leaving Microsoft.
• Scales from small teams to enterprises, boosting competitiveness.

Learn More and Take Action >

Inforcer

inforcer’s Microsoft partnership under the #IntuneForMSPs initiative, helps MSPs scale multi-tenant management of Microsoft 365 (M365) services like Intune, Defender, Entra ID, and Copilot for SMB clients. Join upcoming events sharing exclusive training, networking, and Microsoft expert insights via the inforcer Community.

Nerdio

Nerdio for Microsoft Intune is a solution that enhances Intune’s endpoint management by integrating automation for provisioning, policy enforcement, and security. It aims to simplify scaling device management for MSPs and enterprises, reducing manual efforts in complex environments.

This complements tools like inforcer by focusing on VDI/cloud-heavy workflows. Pilot it alongside Intune’s Copilot for ~30% faster onboarding (per UEM benchmarks); track metrics like deployment time to measure ROI. For MSPs, it’s a low-overhead way to differentiate in AI-secured services—demo via Nerdio’s site for quick wins.

Join their upcoming webinar with Lior Bela Intune Business Director, Microsoft.