Audit, Detect, Protect: Simplifying M365 Security for MSPs

Augmentt Technology provides a centralized SaaS security platform tailored for MSPs, offering visibility across all end-users and tenants in Microsoft 365 environments.

This multi-tenant architecture allows MSPs to manage multiple clients from a single dashboard, streamlining operations and improving scalability.

The platform enables MSPs to audit, protect, and detect security threats holistically, ensuring comprehensive coverage across Microsoft 365 apps like Teams, Exchange Online, SharePoint, and more.

Augmentt offers a suite of specialized services that address key pain points for MSPs managing SaaS applications, particularly within Microsoft 365 environments. These services are designed to work cohesively, enabling MSPs to monitor, secure, and optimize their clients’ cloud usage while uncovering opportunities for business growth.

• Augmentt Discover: A SaaS discovery and inventory tool that provides MSPs with a comprehensive view of all SaaS applications in use across their clients’ environments. Discover identifies shadow IT, tracks license usage, and highlights potential security risks, enabling MSPs to gain control over sprawling SaaS ecosystems and optimize costs.
• Augmentt Engage: A Microsoft 365 management solution that simplifies user administration, license management, and reporting for MSPs. Engage offers cross-tenant visibility, automated workflows, and detailed analytics, helping MSPs manage multiple clients efficiently while ensuring compliance and maximizing Microsoft 365 ROI.
• Augmentt Secure: A security-focused service that provides advanced threat detection, compliance monitoring, and risk assessment for Microsoft 365 environments. Secure helps MSPs protect clients from data breaches, phishing attacks, and insider threats by offering real-time alerts, audit capabilities, and actionable remediation steps.
• Augmentt MFA: A dedicated Multi-Factor Authentication (MFA) management tool that ensures robust authentication across Microsoft 365 tenants. MFA offers monitoring, real-time alerts, and streamlined remediation, enabling MSPs to enforce security best practices and safeguard client accounts from unauthorized access.

Proactive Security Auditing

The platform enables proactive security assessments to identify vulnerabilities in Microsoft 365 configurations. Augmentt offers tools to perform detailed security audits against industry standards like CIS benchmarks, helping MSPs spot misconfigurations that could expose clients to risks.

MSPs can generate unlimited, branded security reports to showcase vulnerabilities and compliance gaps, making it easier to communicate value to clients and justify security service investments.

Security Baselining

Security baselining capabilities allow MSPs to standardize security settings across all clients using premade templates. These baselines include configurations for multi-factor authentication (MFA), conditional access policies, and other best practices tailored to Microsoft’s recommendations.

MSPs can customize baselines for specific industries or clients, ensuring flexibility while maintaining a high security standard. This standardization reduces the complexity of managing diverse tenant environments and enhances scalability.

Real-Time Threat Detection and Alerting

Augmentt Secure includes SaaS Security Alerting, providing near-real-time notifications for threats like unauthorized logins (e.g., from foreign locations) or risky configuration changes (e.g., MFA being disabled or email forwarding rules altered). Alerts can be delivered via email, PSA integrations, or a unified dashboard, reducing noise and enabling rapid response.

Integration with Microsoft Purview Logs enhances visibility into security events, allowing MSPs to monitor and respond to threats efficiently.

Automated Remediation

The platform supports one-click remediation for many security issues, such as restoring MFA settings or correcting misconfigurations. This automation minimizes manual effort, speeds up ticket resolution, and reduces the risk of human error.

Features like the “rollback time machine” allow MSPs to revert harmful changes quickly, ensuring minimal disruption to client environments.

MFA Management

Augmentt emphasizes robust MFA management, offering alerting and remediation for MFA policies across all Microsoft 365 license tiers. MSPs can enforce stricter MFA requirements for admins, adjust policies for remote vs. office users, and streamline MFA resets to enhance security without compromising user experience.

The recently launched Augmentt MFA product provides cost-effective MFA visibility and management, further simplifying this critical security layer.

Compliance and Risk Management

The platform includes tools to evaluate Microsoft 365 environments against regulatory standards (e.g., HIPAA, SOX, GDPR), helping MSPs ensure client compliance. Augmentt’s platform identifies compliance gaps and prioritizes remediation based on risk assessments.

Augmentt’s SOC2 Type 2 and GDPR compliance demonstrate its commitment to data protection, giving MSPs confidence in offering compliant services.

Automation and Efficiency

Augmentt Autopilot streamlines Microsoft 365 management by automating monitoring, security policy enforcement, and reporting. This reduces the need for extensive staffing or training, allowing MSPs to deliver high-quality services with minimal overhead.

Features like cross-tenant policy replication and drift monitoring ensure consistent security postures across clients, while automated reports save time and enhance client communication.

Scalable Managed Services

Augmentt Managed, launched in August 2024, offers a fully managed Microsoft 365 security service. MSPs can rely on Augmentt’s experts to secure, monitor, and report on client environments, freeing up resources to focus on business growth. This service is resellable, enabling MSPs to offer premium security without building in-house expertise.

The platform supports monetization of security services, helping MSPs upsell enhanced SaaS security to existing and new clients.

Partner Enablement and Community

Augmentt fosters a collaborative approach, providing MSPs with training, webinars, and partner success resources to build expertise in Microsoft 365 security. Webinars cover topics like preventing 99% of Microsoft 365 attacks and managing conditional access policies.

The Augmentt Community Software Program offers free tools like the Email & Notification Console and Security Auditing Tool, empowering MSPs to start their security journey cost-effectively.

Conclusion

Augmentt empowers MSPs to deliver world-class security through a centralized, automated, and scalable platform. By combining proactive auditing, standardized baselining, real-time alerting, and managed services, Augmentt enables MSPs to protect client environments, ensure compliance, and grow their businesses profitably. MSPs can start with free tools, scale with Autopilot, or offload complexity to Augmentt Managed, making the platform adaptable to various business models.

Together, these services form a holistic platform that empowers MSPs to tackle the challenges of SaaS sprawl, security vulnerabilities, and administrative overhead. By integrating seamlessly with tools like PSA systems and aligning with Microsoft’s security standards, Augmentt enables MSPs to deliver proactive, high-value services to their clients. Whether it’s identifying unused licenses with Discover, automating user management with Engage, fortifying defenses with Secure, or strengthening authentication with MFA, Augmentt provides MSPs with the flexibility and insights needed to succeed in a cloud-first world.

With its affordable pricing, scalable architecture, and MSP-centric design, Augmentt stands out as a game-changer for Microsoft partners. By addressing both operational and strategic needs, Augmentt not only helps MSPs enhance their service offerings but also positions them to capitalize on the growing demand for cloud management and security solutions.