Microsoft Cloud Solutions
Partner Accelerators | Microsoft Cloud
Full Suite Solutions
Accelerator program for Microsoft partners, covering the full spectrum of Cloud services, including Azure and 365 apps.
Solution Portfolio
A solution portfolio spanning UCCaaS, DevOps, Migration, Virtual Desktops, Security and much more, underpinned by an MSP platform strategy to enable partners to address larger markets at scale.
Capabilities
Ai Contact Agents: With sophisticated pre-integrated Copilots for digital and voice channels that drive context-aware, personalized conversations, contact centers can deploy rich self-service experiences.
Unified Communications: Connect email, phone, chat, and social media channels to Microsoft Teams for centralized customer interactions.
Collaboration: With tools like Microsoft Teams, employees across the world can collaborate in real-time, share information, and resolve customer queries efficiently.
Automate Processes: Utilize Microsoft Power Automate to automate repetitive tasks, such as routing customer inquiries and generating automated responses.
Partners
Partner Directory: Listings of vendors offering 365 Contact Center solutions.
Industry Insights
Tutorials on Building Contact
Centers with Microsoft 365.
Read the 365 Contact Center article series.
